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Post by MattS on Aug 11, 2017 9:26:31 GMT -5
I ended up getting what is quite possibly the worst ceiling fan ever from HD Supply. First off, it arrived in about 100 pieces and it literally moves no air! For those of you who are wondering, they accidentally sent me a box of hotel bars of soap. The most annoying part, they forgot the return label.
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Post by Jordan U on Aug 11, 2017 11:54:53 GMT -5
That's hilarious! Did you call them up and explain what happened? Their customer service was exceptional when I dealt with them..
What fan did you order?
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Post by MattS on Aug 11, 2017 12:22:09 GMT -5
I called them immediately, the woman I spoke to said they would have to send me a return label, upon receiving the return, they would refund me. She reordered the fan for me. I ordered two 42" huggers with the schoolhouse globe for our apartment. One in white and one in polished brass. The white one arrived with these soaps. I also ordered a 52" 5 blade hugger in polished brass and schoolhouse globe, and an antique brass 52" with no light, those arrived last week.
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Post by fancollector12 on Aug 12, 2017 1:35:46 GMT -5
This is funny, hope you're able to get all of the fans!
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Post by Cullen D. on Aug 12, 2017 15:39:05 GMT -5
So the fan at least came with the soap?
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Post by Max C. on Aug 12, 2017 19:59:35 GMT -5
So the fan at least came with the soap? Perfect...the ultimate fan cleaning kit
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Post by MattS on Aug 13, 2017 10:31:52 GMT -5
So the fan at least came with the soap? No fan all soap.
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Post by Jordan U on Aug 14, 2017 12:59:40 GMT -5
The white one arrived with these soaps. Did it look like the picture? I'm really interested to see if those huggers are actually as they're depicted..
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Post by MattS on Aug 14, 2017 16:31:50 GMT -5
I will post pics when I get them installed, the motor housing vents appear to match the picture. I'm still new to ceiling fans, and am not sure what the different motor specs are. But, it does feel lighter than the motor in my Codep.
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Jared H.
Full Member
Trying to get bi
Posts: 309
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Post by Jared H. on Aug 16, 2017 0:19:57 GMT -5
Don't drop it now. Haha that's strange, what a mixup!
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Post by Cullen D. on Aug 16, 2017 22:35:53 GMT -5
HD supply: terrible order accuracy but great customer service!
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Post by MattS on Aug 16, 2017 23:39:52 GMT -5
HD supply: terrible order accuracy but great customer service! I can agree with that, they agreed to credit my account and let me keep the soap😂
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Post by Jordan U on Aug 17, 2017 15:22:43 GMT -5
HD supply: terrible order accuracy but great customer service! I can agree with that, they agreed to credit my account and let me keep the soap😂 You'll probably never have to buy soap again! When they told me there were going to give me store credit, they didn't--I actually got the charge refunded on my card..
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